Posts Tagged ‘Working With IT People’

 

Be cautious about using the cloud

In the last blog post I talked about the big benefits of the cloud. What should you, as an executive, be on the lookout for?
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Build a better firewall?

Your IT professionals can protect you even more than they are now.
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Are live presentations best for Security Awareness Training?

My last post covered Security Awareness Training via videos and/or internet. What about using a live presenter?
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Is video best for Security Awareness Training?

So you realize you need to require Security Awareness Training for everyone in your organization in order to help increase your IT security. What is the best way to deliver that training? Live training? Computer based learning? Videos?
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Rogue WiFi access points can cost you a great deal of money

During a recent IT and physical security audit, we found three wireless access points within a facility that were both:

  1. Insecure providing wide open access to whoever wanted to attach and
  2. unknown to the IT professionals at the facility.

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Executives: Teach IT professionals to keep it short

When one of your IT professionals sends you an e-mail message, is the message three paragraphs long? Do you have time to read the entire message?
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IT professionals have to cooperate

A common complaint I receive from IT professionals is, “Senior management is using very insecure practices.” I have to explain that as long as the senior management made an informed decision and they are aware of the risks they are taking, IT needs to follow their ruling.
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IT professionals–tell us when you finish

Amazingly enough, this is one of the most common complaints I hear about IT professionals: “I asked them to do such and such, and I waited a long time, and never heard from them. I was more and more frustrated every day! I finally asked them and they said they had completed the task a long time ago. Why in the heck couldn’t they have told me it was fixed?”
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Can you trust your IT professional’s answer?

I had the pleasure of performing an audit at a company recently where the lead IT professional was shocked to learn that his e-commerce system needed to be secure in order to keep credit card information secure as part of PCI-DSS compliance.

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Do IT and management skills coincide?

I recently spoke to a CEO who was incredibly frustrated with his IT professional, who is incapable of managing his IT assistant successfully. In fact, in these times when organizations are having difficulty recruiting qualified IT professionals, this CEO was considering firing this professional who is enthusiastic, knowledgeable, devoted, and highly skilled technically—even though he is not the best manager.
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