Posts Tagged ‘Managing IT Professionals’

 

Keep IT projects on schedule–part three

A PERT chart will show which steps in an IT project cannot be delayed without delaying the entire project.
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Keep IT projects on schedule–part two

Simple project management basics will help your IT professionals keep you informed about the ahead or behind schedule status of projects, with current predicted finish dates.
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Keep IT projects on schedule–part one

One of the most frequent complaints senior executives have about IT professions is that their projects are always behind and over budget.
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Executives-are you making informed decisions?

Often IT provides senior management with IT options, but fails to adequately inform the executives what the consequences are to a selected action.
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IT professionals–tell us when you finish

Amazingly enough, this is one of the most common complaints I hear about IT professionals: “I asked them to do such and such, and I waited a long time, and never heard from them. I was more and more frustrated every day! I finally asked them and they said they had completed the task a long time ago. Why in the heck couldn’t they have told me it was fixed?”
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Do IT and management skills coincide?

I recently spoke to a CEO who was incredibly frustrated with his IT professional, who is incapable of managing his IT assistant successfully. In fact, in these times when organizations are having difficulty recruiting qualified IT professionals, this CEO was considering firing this professional who is enthusiastic, knowledgeable, devoted, and highly skilled technically—even though he is not the best manager.
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Interruptions destroy productivity

We live in this modern world of e-mail, text messages, and social media and the constant interruptions can be devastating.

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Does bug spray stop viruses?

If someone told you household oil cures arthritis, or that butter heals burns, or installing anti-virus is all you need to be secure on your network, would you believe them?

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How to know if your IT professionals are good

Executives often want me to answer the question, “How good are my IT professionals” be they in-house employees or outsourced IT professionals. The first thing I say is, “If the IT professional is like a knight in shining armor, riding his horse in to save the day every time there is a problem, that’s not the best situation at all.”

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Executives say their challenge is fighting viruses

Before every IT Vital Systems Review, I always ask the executives what their challenges are. On a recent survey the CEO answered “fighting viruses.” That’s because it isn’t the executive’s job to fight viruses—that is the job of their IT professionals. It is the executive’s responsibility to protect the assets of the company, employees and clients.

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