Posts Tagged ‘Managing IT Professionals’

 

Interruptions destroy productivity

We live in this modern world of e-mail, text messages, and social media and the constant interruptions can be devastating.

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Does bug spray stop viruses?

If someone told you household oil cures arthritis, or that butter heals burns, or installing anti-virus is all you need to be secure on your network, would you believe them?

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How to know if your IT professionals are good

Executives often want me to answer the question, “How good are my IT professionals” be they in-house employees or outsourced IT professionals. The first thing I say is, “If the IT professional is like a knight in shining armor, riding his horse in to save the day every time there is a problem, that’s not the best situation at all.”

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Executives say their challenge is fighting viruses

Before every IT Vital Systems Review, I always ask the executives what their challenges are. On a recent survey the CEO answered “fighting viruses.” That’s because it isn’t the executive’s job to fight viruses—that is the job of their IT professionals. It is the executive’s responsibility to protect the assets of the company, employees and clients.

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Are you sure your IT professional has time to get this daily checkup?

Many IT professionals, in-house or outsourced, are so busy fixing problems that they do not have time to check daily tasks. Here is a beginning list of some items to check.

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How Do You Show Your IT Support Staff That You Care (And Do You?)

Realize that of all the professional relationships that can make or break your business, your relationship with your IT support staff is one of the most critical. In fact, it’s just as critical as is your relationship with your CPA, your banker, and even your attorney. When your IT staff feels supported and acknowledged, and when they’re armed with the proper technology, they can single-handedly keep your company from losing data, losing work time, and losing customer confidence.

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